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Privacy Policy for The Mix Studios

Last Updated: July 7, 2025

Last Updated: [Insert Date]

At The Mix Studios, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines what data we collect, how we use and protect it, and your rights under applicable privacy laws, including GDPR and U.S. mobile messaging regulations (10DLC).

By visiting our website or using our services, you consent to the practices described in this policy.

1. Who We Are

The Mix Studios is owned by Sarah Kreiner.
Website: www.the-mix-studios.com
Contact: hello@the-mix-studios.com

2. What Personal Data We Collect

We may collect the following information from you:

  • Name, email address, phone number, and mailing address

  • Mobile number and communication preferences

  • Payment details (via Stripe, PayPal, or TransFirst)

  • Health and fitness details (as provided voluntarily)

  • Website usage data including IP address, browser, and device type

  • Information from forms, surveys, or account activity

  • Comments left on our site, and uploaded media

3. SMS Messaging (10DLC Compliance)

If you provide your mobile number, The Mix Studios may send you SMS (text) messages about:

  • Class reminders and schedule updates

  • Studio news and closures

  • Exclusive offers and promotions

By providing your number, you consent to receive these messages.
Message and data rates may apply.
You can opt out at any time by replying STOP to any message.
Reply HELP for customer support.

We do not share or sell your mobile number or SMS opt-in data with any third parties for marketing or promotional use.

4. Why We Collect Your Data

We collect and use your data for the following purposes:

  • To deliver and personalize our services

  • To process payments securely

  • To communicate updates, schedules, and promotions

  • To improve our website and member experience

  • To comply with legal obligations

You can opt out of marketing communications and request full data deletion at any time.

5. Cookies & Embedded Content

Our site uses cookies to enhance your experience. Cookies may store login preferences and form inputs. Embedded third-party content (e.g., YouTube, Instagram) behaves as if you visited the third-party site and may collect its own data.

6. Data Sharing

We do not sell or rent your personal information. We may share data in the following limited cases:

  • Trusted third-party providers (e.g., booking systems, payment processors)

  • Legal compliance when required by law or court order

  • Mobile data (SMS-related information) will never be shared with third parties or affiliates for promotional use.

7. How Long We Keep Your Data

  • Comments and form submissions: Retained indefinitely unless requested otherwise

  • Booking and account records: Retained as long as you are a client or until deletion is requested

  • Mobile/SMS data: Retained only for opt-in purposes and audit compliance

8. Your Rights

You have the right to:

  • Access your personal information

  • Correct inaccuracies

  • Request deletion of your data

  • Opt out of marketing communications

  • Request a portable version of your data

To exercise any of these rights, please contact us at hello@the-mix-studios.com

9. Data Security

Your data is protected with reasonable technical and organizational measures. Only authorized personnel (e.g., Sarah Kreiner) have access, and systems are password-protected and monitored for security.

10. Automated Decision-Making

We do not engage in profiling or automated decision-making with your data.

11. Changes to this Policy

We may update this Privacy Policy periodically. Significant changes will be posted on our website or communicated via email.

Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:
📧 hello@the-mix-studios.com
🌐 www.the-mix-studios.com

Terms & Conditions – The Mix Studios

1. Participation & Membership

  • Eligibility: Must be 18 or older, or have guardian consent.

  • Payments: Fees are scheduled unique to each type of membership. Please see individual membership information as needed. Cancellations: Email or text notice required at least 14 days before the next billing cycle.

  • Code of Conduct: Members must treat others with respect and follow studio guidelines. Any complaints about other clients should be directed to staff to be handled in a professional manor, and not the other guests by confronting them directly. Violations may lead to suspension or termination.

 

2. SMS Communication Terms

We offer an SMS program to keep you informed and inspired.

  • Program Name: The Mix Studios SMS Program

  • Message Frequency: Up to 2 messages per week. Sometimes none.

  • Purpose: Class reminders, unique promotions, schedule updates

  • Reply HELP for support. Text STOP to opt out.

  • Message/Data Rates: Standard rates may apply. Contact your carrier for details.

  • Privacy: SMS opt-in data is never shared or sold.

3. Modifications

We reserve the right to update these terms at any time. Notice will be posted on our website or sent via email/SMS.

4. Contact

Questions? Contact us:
📧 hello@the-mix-studios.com
🌐 www.the-mix-studios.com